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Privacy Policy of «Sady Pidhaichykyi» LLC

This Privacy Policy defines the procedure for collecting, using, storing and protecting personal data of users of the site https://favoritegardenfruits.com.

By using the site, you confirm your agreement with this Policy. If you do not agree, stop using the site.

1. Owner of personal data

The owner of personal data is: TOV "Sady Pidhaychiky" (EDRPOU code 43935132).

Contacts for requests regarding personal data:

  • Email: contact@favoritegardenfruits.com
  • Postal address for official requests: 78256, Ukraine, Ivano-Frankivsk region, Kolomyia district, Pidgaichyk village, Silska street, building 20-ts

The company may engage contractors (website developers, hosting providers, email services, etc.) who process data solely to the extent necessary to perform technical functions and are obliged to ensure their confidentiality.

2. What data do we collect

2.1. Data provided voluntarily by the user:

  • first and last name
  • phone number
  • email
  • delivery address
  • order data
  • separate consent to newsletters

2.2. Data collected automatically:

  • IP address
  • browser type and OS
  • date and time of visit
  • pages viewed
  • referral source
  • cookies

3. Legal basis and purposes of data processing

3.1. Legal grounds for processing (Article 11 of the Law of Ukraine):

  • User consent (marketing, analytics, mailings, cookies)
  • Conclusion and performance of a purchase and sale agreement
  • Fulfillment of legal obligations (tax and accounting)
  • The Company's legitimate interest (fraud protection, site security, service optimization)

3.2. Processing purposes:

  • order processing and fulfillment
  • delivery of goods
  • payment through payment systems
  • technical support
  • analytics and improvement of the site
  • compliance with legal requirements
  • sending marketing materials (with separate consent)

4. Transfer of personal data to third parties

Data may be transferred to:

  • delivery services
  • payment operators
  • technical contractors
  • state authorities - only upon official and lawful request

All third parties receive the minimum necessary amount of data.

5. Storage of personal data

The storage periods depend on the purpose of processing:

  • for the performance of the contract - until the completion of mutual settlements
  • for accounting and taxes - in accordance with the law
  • for marketing - until the withdrawal of consent
  • log files and technical data - according to the policies of analytical services

6. User Responsibility

The User undertakes to:

  • provide true and up-to-date data
  • update them in case of changes
  • ensure the confidentiality of their account data

The Company is not liable for losses incurred due to:

  • providing incorrect or outdated data
  • violation of security rules by the User
  • unauthorized access by third parties to the User's account through no fault of the Company

7. Limitation of Liability

7.1. The Company makes all reasonable efforts to ensure the proper operation of the Site, but is not liable for any breach of obligations caused by:

  • actions or inactions of the User;
  • actions of third parties;
  • force majeure.

7.2. The Company is not liable for any losses associated with unauthorized access by third parties to the User's account, unless such access is a result of the Company's actions or inactions.

7.3. All information on the Site is provided on an "as is" basis. The Company does not guarantee error-free or uninterrupted operation of the Site.

7.4. The Company's liability to the User is in any case limited to the amount of actual damages incurred, but not more than the amount of payment actually received for the relevant order, unless otherwise provided for by the legislation of Ukraine.

8. User rights

The user has the right:

  • to obtain information about the processing of his/her data
  • to demand their correction or deletion (except in cases where their storage is mandatory for the performance of the contract or the requirements of the law)
  • to withdraw consent to the processing
  • to file a complaint with the authorized state body

The company has the right to refuse to delete data if their further storage is necessary for:

  • fulfillment of legal obligations
  • tax or accounting
  • termination of contractual relations with the user

Response deadlines:

The company will consider your request within the period established by the current legislation of Ukraine and will provide a response to your specified email address.

9. Cookies and analytics

The site uses cookies and analytics services to:

  • improve the site's performance
  • traffic analytics
  • personalize content

The user can disable cookies in the browser settings.

10. Changes to the Privacy Policy

The company may change this Policy at any time.

By continuing to use the site after making changes, the user automatically agrees to the updated version.

Last updated: [December 12, 2025]

11. Final Provisions

This Policy is an integral part of the Public Offer Agreement (Terms of Use of the Site), located at: https://favoritegardenfruits.com/public-agreement

In the event of any conflict between the documents, the Public Offer Agreement shall prevail, unless otherwise provided by the legislation of Ukraine.